Showroom Host/ Receptionist

Medicine Hat Nissan

This role sets the tone for our entire dealership.
You are the first point of contact, the face of the showroom, and the person who ensures the front office runs clean, accurate, and professional every day.

First Point of Contact

• Greet and direct showroom guests with confidence and professionalism

• Answer and route incoming phone calls efficiently

• Create a welcoming, organized showroom environment at all times

Relationships

• Reports directly to the Office Manager

• Maintains close working relationships with Sales, Office, and Fixed Operations

Core Responsibilities

• Answer telephone calls and provide information or route callers appropriately

• Maintain a courteous, calm, and professional demeanor with all customers

• Take messages and ensure timely delivery to the correct department

• Contact vendors when issues arise and report outcomes to management

Daily Tasks

• Monitor and respond to emails

• Track staff attendance

• Maintain coffee and guest areas (stocked, clean, presentable)

• Stamp outgoing mail and schedule courier pick-ups

Office & Accounting Support Duties

• Balance daily cash and tills; investigate and resolve discrepancies

• Stock in all new and used vehicles in DMS System

• Create stock numbers for vehicles

• Data entry for new and used inventory

• Post Nissan vehicle invoices

• File all new and used vehicle documentation accurately

• Post fuel slips in DMS

• Maintain customer database

• Scan and file documents in the PBS system

Accounts Receivable

• Review A/R regularly and report balances over 30 days

• Send customer statements

• Make monthly overdue follow-up calls

• Request and track missing invoices

Assets (What Will Set You Apart)

• Basic accounting knowledge or prior bookkeeping experience

• Comfort reviewing balances, reconciling cash, and spotting discrepancies

• Experience in an office, dealership, or accounting-related role

• Strong attention to detail and follow-through

Why Medicine Hat Nissan

• Structured environment with clear expectations

• Support from experienced management

• Opportunity to build valuable administrative and accounting skills

• A role that matters—accuracy and professionalism are critical here

Apply if you take ownership, stay organized, and run a tight front office